Support
Alice Labs is an early beta, so some things will break or confuse you. When they do, we'd like to hear about it.
Email us
A bug, an idea, a wrong answer or a problem with your account: write to us. We're a small team and read every email, so a reply can take a few working days.
support@alice.techWhat helps us help you
- The email address you sign in with
- The course, and the file or chat, it's about
- What you did, what you expected, and what happened instead
- A screenshot, if you can
Questions about the app
Where something is, or whether the app can do something: ask Alice in any chat. She knows how the app works, and what it can't do yet.
Your data
To get a copy of your data, correct it or have it deleted, email us from the address on your account. You can also delete your whole account yourself, from the account menu at the foot of the Knowledge panel: it deletes all your courses, files and chats, and can't be undone. Our privacy policy says what we keep and why.
Terms
Using Alice Labs means accepting our terms of service and privacy policy.